CITSM 2021 is the ninth annual conference in the general area of cyber and IT services management. It provides a forum for presenting and discussing the latest innovations, results and developments in cyber networks, pervasive systems, cloud environments, enterprise and IT related to service management. The conference provides a forum for ICT professionals engaged in research and development to share ideas, interact with others, present their latest works, and strengthen the collaboration among academics, researcher and professionals. It is a single track, highly- selective conference attended by foremost experts in this area from academia, industry and government.

Sponsor Type:3; 9; 9; 9; 9


General Organizing Chair

Yusuf Durachman, UIN Syarif Hidayatullah
B.Herawan Hayadi, PROF.DR. HAZAIRIN, SH University

Organizing Committee

Arifah Hidayati, PROF.DR. HAZAIRIN, SH University
Idham Lakoni,PROF.DR. HAZAIRIN, SH University
Pedi Riswandi, PROF.DR. HAZAIRIN, SH University
Sintia Safrianti, PROF.DR. HAZAIRIN, SH University
Veny Puspita, PROF.DR. HAZAIRIN, SH University

Technical Program Committee Chair

Ismail Khalil, Johannes Kepler University, Austria
Husni Teja Sukmana, UIN Syarif Hidayatullah
Dodo Sutardi, PROF.DR. HAZAIRIN, SH University

Technical Program Committee Co-Chair

A’ang Subiyakto, Syarif Hidayatullah State Islamic University, Indonesia
Danner Sagala, PROF.DR. HAZAIRIN, SH University
Yulfiperius, PROF.DR. HAZAIRIN, SH University

Call for paper

Important date

Draft paper submission deadline
Draft paper acceptance notification

Submission Topics

Original and unpublished papers are invited in the following research areas, but not restricted to:

Advanced Persistent Threats/ Next Generation/Advanced Evasive Techniques 
Application Security (e.g., database security)
Big Data
Business Intelligence and Knowledge Management
Business Process Reengineering & Management
Cloud Computing
CRM & Decision Support Systems
Cyber Threat Intelligence & Information Sharing
Data Analytic
Data and Web mining
Database Systems
Distributed & Parallel Systems
Emerging Cyber Threats in the O&G Sector (e.g., cyber terrorism, hactivism, next generation firewalls, etc.)
Energy Managamet & Smart Grid
Enterprise Computing
Financial Engineering
Green Computing
Health Information Management & Technology
Human Resources Information Systems
ICT and Islam
ICT Development
Incident Response Management Endpoint Security (e.g., White listing, etc.)
Innovation and Technological Entrepreneurship
IT Strategies
Legislative/Regulatory Proposals (e.g., cybersecurity & privacy)
Mobility/Mobile Device Management & Alternative Models
Networked and Web based Systems
Risk Management (e.g., GAC–SIEM, IT audits, security metrics)
Service Management
Social Engineering (e.g., staff training, insider threats, advance spear phishing)
Social Networks
Software as a Service
Supply Chain Information systems
Technology Management
ICT For Rural Area

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Important Date
  • Conference Date

    Sep 22



    Sep 23


  • Apr 01 2021

    Draft paper submission deadline

  • Aug 03 2021

    Draft Paper Acceptance Notification

Sponsored By
Indonesia Section Potensi Utama University STIMIK ATMA LUHUR STIMIK Tasikmalaya Syarif Hidayatullah, State Islamic University (UIN) Jakarta
Contact Information
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