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Introduction
Service is an emerging sector for economic growth in the 21st century. It covers almost all industries and our daily life from medical care to the production of high-tech products. A nation's economic evolution highly relies on its service systems and service management. The production of a product in a manufacturing plant may be interrupted because of an unreliable logistics service leading to the shortage of required components. The living standard of people in a country may be degraded because of its ineffective medical care system. In the information era where the industrialized world is no longer characterized by scarcity of merchandises, service and quality of life have become the primary focus for social and economic development. Given the increasing importance, the complexity, the uncertainty, the dynamics and the interdisciplinary nature of service systems and service management, it is essential to bring researchers and professionals from all relevant disciplines to work on it. This conference serves as a forum for researchers, practitioners, and users to exchange new ideas, developments, and experience on service systems dynamics and service management interrelated issues. The scope includes exploring natural and social sciences and all technologies, systems, networks, algorithms, and applications that support the development of effective service systems and the best practices of services management.
Call for paper

Important date

2009-01-15
Draft paper submission deadline

Submission Topics

The topics of interest include, but are not limited to those listed in the following four tracks: *Track 1 – Theory and principle of service sciences Service concepts, service strategies, performance metrics, service quality assurance etc. *Track 2 –Serv
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Important Date
  • Conference Date

    Jun 13

    2009

    to

    Jun 15

    2009

  • Jan 15 2009

    Draft paper submission deadline

  • Jun 15 2009

    Registration deadline

Sponsored By
Tsinghua University, China/IEEE Systems, Man and Cybernetics Society, US
Organized By
厦门大学管理学院管理科学系
Supported By
Tsinghua University, China/IEEE Systems, Man and Cybernetics Society, US